Assistant General Manager
West Des Moines, IA 
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Posted 11 days ago
Job Description

Hotel:

Des Moines Sheraton

Assistant General Manager

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronymS.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork).

Atrium Hospitality is seeking a dynamic Assistant General Manager to ensure that guests and associates have an excellent experience at our properties by supporting all facets of the operation and managing financial performance of the hotel.

TheAssistant General Managerwill be tasked with the following duties, responsibilities, and assignments:

  • Responsible for the property's operations in General Manager'sabsence;

  • Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline

  • Ensuredaily inventory is managed to maximize all potential Rooms and Food & Beveragerevenue;

  • Participatein development of short and long-term financial and operational plans for theproperty;

  • AssisttheGeneral Manager with development of profit and loss statements, budgets, and financialforecasts;

  • Achieveall guest service standards, constantly seeking ways to improve productsand services,as well as increase volumes and profits.

  • Receiveand respond to guest complaints in a timelymanner;

  • Ensurecompliance with all Atrium policies and procedures, as well as all local, state, and federal laws andregulations;

  • Empathizeand engagewith associates to drive hotel culture and embrace Atrium core values; respect, service, inclusion, teamwork andperseverance;

  • Supportproper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of house and exterior using the processes and systems developed byAtrium;

  • Manageloss prevention and risk management policies, safety standards and claims reporting.

  • Maintain a security function to protect the assets of the hotel and the personal safety of associates andguests;

  • Continually gaining proficiency in the operation of all departments of thehotel;

  • Support all departments as needed based on businessdemands;

  • Follow all company safety and security policies and procedures, including reporting accidents,injuriesand unsafe work conditions to management;and

  • Any and allother work as required to complete the primary purpose of the position.

What you will need to be considered for this role:

2+ years of department head experience in the hospitality industry to include Rooms and/or F&B experience

Prior direct supervisory experience

Solid understanding of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

Bachelor's degree in hotel management, business, or related field; or equivalent experience.

Intermediate Microsoft Office Suite

What will set you apart:

POS/PMS, Workday, Cloud based applications

Physical:

Ability to navigate the property for periods up to four (4) consecutive hours.

Other:

Must be flexible with respect to working days, early mornings, nights, evenings, weekends, and holidays.

Willingness to relocate Preferred

#LI-CY1

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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

  • Daily Pay
  • Significant Travel Discounts on Marriott and/or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales. Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/


Atrium Hospitality is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not discriminate against on the basis of disability

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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