Follow all Offsite Services facility policies, including health & safety, building security, data security and harassment free work environment Follow all Offsite Services Procedure and Work Instructions Support the Quality Management System, including participating in the Corrective and Preventative Action process Actively monitor product for conformity based on Job Specific Work Instructions and Control Plans Identify non-conforming product and bad materials, and inform leadership As needed, assist with assigned operation and tasks associated with Black/White Print equipment, Inserting equipment/Manual Fulfillment Perform assigned tasks using High Speed Color Print equipment with supervision including, but not limited to: Basic Machine set-up, adjustments and equipment monitoring for quality performance Manual aspect of assignment, including manual assembly and inspection for quality performance Keep working area clean and organized, free of un-needed production components Fill out required operator documentation completely, neatly and accurately, including electronic documentation Responsible for special handling of manual insert projects Participate in cross training Perform various tasks as required Preventative Maintenance of equipment, as required Obtain equipment certifications, as required May require travel, for vendor training on equipment and Novitex site support Must possess the ability to read and understand written documents as they pertain to the Quality Management System. Effective communication skills. Handles multiple projects simultaneously. Strong administrative organization skills. Regular and reliable attendance. Work experience in email and Microsoft Windows environment. Lift items weighing up to 50 pounds or maximum allowed by State Law, with or without accommodation. Stand for long periods of time with or without accommodation, to operate and maintain elevated machinery Experience: Minimum 3 month customer service related experience preferred 2 - 4 years' experience in a production environment required 2 - 4 years' experience operating high speed B/W printers and/or inserting equipment required 1 -2 years' experience operating Color High Volume Print equipment preferred Minimum 1 year knowledge and experience with fulfillment processes preferred ISO 9001 System Experience and LEAN Manufacturing environment experience preferred Education Requirements: High School Diploma or equivalent (GED) required.

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